Privacy Policy & Terms of Service
Privacy Policy & Terms of Service
This Privacy Policy (hereinafter “Privacy Statement”) describes how Oitec Oy collects, processes and discloses personal data of customers.
DATA CONTROLLER
The data controller under the applicable data protection law is Oitec Oy (hereinafter “Oitec Oy”, “we” “us” or “our”). Oitec Oy is responsible for ensuring that your personal data is processed in accordance with this notice and applicable data protection laws.
Contact details of the controller:
Oitec Oy
Company ID: 2555540-8
Address: Hirsalantie 11, 02420 Kirkkonummi
Data Protection Officer
E-mail: tietosuoja@oitec.fi
COLLECTION OF PERSONAL DATA
Your personal data is collected in different ways. We collect and process personal data that:
- you have given us when you contact or deal with us, for example, during the course of a customer relationship, or when you contact us to request a quote or information;
- are generated when you visit the website
- you have given us in connection with trade fairs or other events
- you have given us in the context of the sale
We collect and process the following categories of personal data:
- basic information such as your name, job title, your relationship with the company you represent and contact details (email, address and phone number);
- information relating to the customer relationship, such as information about the product ordered, payment information, billing information, marketing authorisations and prohibitions;
- information relating to product quality assurance;
- customer contacts and related correspondence and records of data subjects’ rights;
- information generated in connection with your use of our website, such as information collected from the website using cookies or similar technologies (device ID and type, operating system and application settings); and
- other information, as determined on a case-by-case basis, based on your consent.
THE PURPOSE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
We only collect and process personal data that is necessary for the operation of our business, the management of the customer relationship and for relevant commercial purposes.
We process your personal data for the following purposes:
- Product offering and customer relationship management
We process personal data to provide and deliver our products to you or the company you represent. To do so, we maintain and manage the customer relationship between you or the company you represent and us. In this case, the processing of personal data is based on our legitimate interest in maintaining customer relationships. - Marketing
We may contact you to tell you about new products or to market and sell you other products. We may also process your personal data for marketing research and customer surveys. In this case, the processing of personal data is based on legitimate interests. - Billing
We process personal data for the purposes of billing and receiving invoices. In this case, the basis for processing personal data is a legal obligation to keep records and a legitimate interest. - Service development, security and internal reporting
We also process personal data to ensure the security, quality improvement and development of the customer relationship and the website. We may also use personal data to compile internal reports for management for the proper management of our business. In these cases, the processing of personal data is based on legitimate interests. - Following of laws
We process your personal data to fulfill legal obligations, e.g. for accounting purposes or to comply with requests for information from public authorities based on law. In these cases, the processing of personal data is based on a legal obligation. - Other purposes for which you have consented
We will also process your personal data for other purposes if you have given your consent to such processing. In such cases, the processing is based on consent.
TRANSFERS AND DISCLOSURES OF PERSONAL DATA
Oitec Oy does not disclose personal data to third parties, except to the extent permitted or required by law, for example, to comply with a request for information from a competent authority or in connection with legal proceedings.
Personal data may be transferred to Oitec Oy’s partners in situations where the partner processes personal data on our behalf, such as in the performance of financial administration.
TRANSFERS OF PERSONAL DATA OUTSIDE THE EU OR ETA
Personal data will not be transferred outside the EU or the European Economic Area.
COOKIES
We also use cookies and similar technologies on our website https://www.oitec.fi. Cookies are small text files placed on your device to collect and remember useful information to improve the functionality and usability of our website. We may also use cookies and other similar technologies for statistical purposes, such as compiling statistics on website usage, understanding how users use the website and improving the user experience.
You can block the setting of cookies, restrict the use of cookies or delete cookies from your browser. As cookies enable our website to function, restricting the use of cookies may affect the usability of the website. For more information on the use of cookies, please refer to the cookie banner.
STORAGE OF PERSONAL DATA
Personal data will only be kept for as long as necessary to fulfill the purposes of use specified in this notice. Personal data is stored for the duration of the customer relationship. We may also, for example, retain personal data to the extent necessary to comply with any direct marketing opt-out you have given us. Personal data will be deleted when its retention is no longer necessary to fulfill the law or the rights or obligations of either party.
YOUR RIGHTS
You have the right to inspect your personal data. You may also request at any time that your personal data be corrected, updated or deleted. Please note, however, that personal data that is necessary for the purposes of the use specified in this notice or that is required to be kept by law cannot be deleted.
You have the right to object to or restrict the processing of your personal data to the extent required by applicable law.
In certain cases, you have the right, under applicable law, to transfer the personal data you provide to us from one system to another, i.e. to receive your personal data in a structured, commonly used, machine-readable format and to transfer your personal data to another controller.
When we process your personal data on the basis of consent, you have the right to withdraw your consent at any time. We will then not process the personal data unless there is another legal basis for the processing.
You can exercise your rights by sending a request to us at tietosuoja@oitec.fi.
If you consider that your personal data are not being processed fairly, you have the right to refer the matter to the Data Protection Ombudsman. You can find the contact details of the Data Protection Ombudsman on the website: https://tietosuoja.fi/yhteystiedot.
INFORMATION SECURITY
We implement appropriate measures (including physical, digital, and administrative actions) to protect personal data from loss, destruction, misuse, and unauthorized access or disclosure. Only individuals who require access to personal data for their job responsibilities are granted access.
Please note that even appropriate measures cannot prevent all potential security breaches. In the event of a data security breach involving personal data, we will notify you in accordance with applicable laws.
CHANGES TO THIS PRIVACY STATEMENT
We reserve the right to update or modify this Privacy Statement as necessary. Any changes will be communicated on our website, where you can also always find the latest version of this Privacy Statement.
CONTACT US
If you have any questions about this notice or for more information about the processing of your personal data, please contact us by email at tietosuoja@oitec.fi.